Get started with Ledger* | Ledger.com/start

Introduction — why Ledger?

Managing cryptocurrencies safely starts with controlling your private keys. Ledger hardware wallets provide an isolated environment where your keys never leave the device. This document shows how to get from unboxing to confidently sending and receiving crypto using Ledger Live, along with security tips and official resources you can rely on.

Who is this for?

New users who just purchased a Ledger device, hobbyists learning best practices, and anyone who wants a clean, practical setup guide. No prior experience required — just patience and attention to the safety steps.

Step-by-step setup (the secure path)

Step 1 — Inspect & unbox

Before powering on your device, verify packaging for tamper-evidence. Ledger devices ship sealed; if you notice anything unusual, contact support through an official channel (links above).

Step 2 — Initialize and create PIN

Power on the device and follow the on-screen prompts. Choose a strong PIN (6–8 digits recommended for usability) and avoid obvious sequences. The PIN protects access in case the device is stolen.

Step 3 — Record your recovery phrase

Ledger will display a recovery phrase (24 words on most devices). Write these words exactly in order on the provided card or on a metal backup solution — never store the phrase digitally or photograph it. This phrase is the single ultimate backup to restore your keys on a new device.

Hands-on: Installing Ledger Live

Ledger Live is the official desktop and mobile app to manage accounts, install apps on your device, and perform transactions. Download Ledger Live only from the start guide or the Ledger Live page. After installation, connect your Ledger and follow the pairing flow.

Adding your first account

Open Ledger Live & select Add account.
Choose the cryptocurrency (for example, Bitcoin or Ethereum).
Follow device prompts to verify the account address on the hardware screen before receiving funds.

Best security practices

Keep the recovery phrase offline

Never enter your recovery seed into a computer, phone, or website. Ledger support will never ask you for your 24-word recovery phrase. Use a metal backup if you want protection against fire or water damage.

Update firmware & apps regularly

Ledger and Ledger Live occasionally release firmware and app updates that improve security and compatibility. Apply updates only after verifying release notes from official channels and never from third-party sources.

Use a passphrase for extra security (optional)

A passphrase (also called the 25th word) adds an additional layer — it creates a hidden wallet that only opens with that passphrase and the seed. Use it carefully: losing the passphrase means losing access to funds stored behind it.

Troubleshooting common issues

Device not detected by Ledger Live

Try a different USB cable or port, ensure the device is unlocked, and that Ledger Live has the correct permissions. Consult Support if the problem persists.

Suspicious emails or phishing

Phishing attempts often impersonate Ledger. Never click links in unsolicited emails; instead, type official URLs manually or use the links provided in this document. Official Ledger domains are the only safe sources for downloads and support.

Using Ledger Live: quick tips

Sending crypto

Always verify the address on your Ledger device screen before confirming a send. Addresses copied to the clipboard can be intercepted by malware; the hardware screen is the single source of truth.

Receiving crypto

Generate a receive address in Ledger Live and verify it on the device display. Reuse addresses only if you understand privacy implications — generating a fresh address is recommended for many chains.

Advanced features: staking, NFTs, apps

Ledger supports staking, NFTs, and third-party apps through Ledger Live and integrations. Check the official Ledger Academy to learn how to use these features safely, and only connect to trusted third-party services.

What to do if you lose your device

If your device is lost or stolen, use your recovery phrase to restore funds to a new Ledger or compatible wallet immediately. If you suspect your seed was exposed, move funds to a new wallet with a newly generated recovery phrase.

Keeping records

Keep a record of purchase receipts and serial numbers in a secure place — this helps with warranty and support. Never share sensitive data like your recovery phrase.

Resources & official links

Here are the 10 official resources we included at the top — quick access for downloads, support, and deeper learning:

Final notes

Getting started with Ledger means building a habit of verifying, updating, and protecting your recovery information. The hardware device is a powerful safeguard — treat the recovery phrase like gold. If in doubt, use the official channels listed above.